mega hoki Platform Privacy Notice
This page describes what we collect when you use mega hoki and how we keep that data protected, working only where local law permits. We support login and payment flows optimized for Android apps and iOS browsers with QRIS scan-and-pay top-ups, designed to work on mobile networks in Jakarta, Bandung, and Surabaya.
We gather information necessary for account verification, deposits, withdrawals, and customer service responsiveness. Our policy explains the types of personal data we process, how we use that information, and your rights regarding your data on mega hoki.
Our commitment is to secure all user data with industry-standard controls and provide clear channels for support and enquiry via multilingual customer service.
Data Collection and Usage on mega hoki
Information we collect
We collect your email, mobile phone number, name, and government-issued ID documents during account registration and KYC verification. Payment details you provide during deposits, such as DANA, e-wallet, mobile banking, local payment, online payment, or virtual-account numbers from e-wallet, mobile banking, local payment, and online payment, are collected solely to process transactions and verify your identity.
Our servers may process usage data like login times, IP addresses, device identifiers, and game activity such as participation in live football markets including Liga 1 and Piala Indonesia, slot games like Aviator, and live-dealer rooms.
How we use your information
We use your data to verify your identity, process deposits and withdrawals, comply with KYC and anti-fraud regulations, and provide customer support. Data also helps us improve service performance, monitor account security, and communicate important policy updates.
Data collected for payment processing via e-wallet, mobile banking, or bank transfers is handled securely and deleted when no longer required for reconciliation.
Our mega hoki Privacy Policy and Your Rights
Third-party processors and data sharing
We use trusted third-party providers to handle payments, identity verification, and analytics. These processors include payment gateways supporting GoPay, e-wallet, mobile banking, and banking institutions such as local payment and online payment. They access limited information strictly for processing your transactions and are bound by confidentiality agreements.
Your rights and data control
You may access and update your personal information by contacting our multilingual support team. We provide options to review your data held on mega hoki and request corrections. Where applicable, you may request account deletion subject to regulatory compliance and withdrawal of remaining balances.
Cookies and tracking
Our mobile app and website use cookies and similar technologies to enhance user experience, keep you logged in, and track game session details. These do not collect personally identifiable financial data and can be managed through your device settings.
Contacting mega hoki about privacy
For questions or requests related to your data, reach our customer care team during Jakarta business hours through the in-app chat or official registered email. We respond to inquiries related to data protection, account verification, payment issues, and any concerns regarding privacy.